Return Policy
The following return conditions apply to products purchased on the Solepoint platform.
Section 1
Return Deadline
The buyer has the right to return the product within 14 days from the date of receipt.
Section 2
Conditions for Return
- New, unused, and unworn condition.
- Includes all original accessories.
- No creases or damage caused by bending.
- Original, undamaged packaging.
- Double-boxed for protection.
Section 3
Return Procedure
- Fill out the return form accurately.
- Package the product securely.
- Return shipping costs are the buyer’s responsibility.
Section 4
Evaluation and Refund
Approved returns are refunded via the original payment method within 14 days.
Section 5
Reasons for Rejection
- Signs of use or wear.
- Missing accessories or packaging.
- Creases or deformation.
- Damage due to improper packaging.
Last updated: May 19, 2025